School & Fleet Workflow Guide
How BSRs, defects, work assignments, maintenance, and billing handoff work in Vessel Ready.
1. Big picture workflow
A single operational chain runs from the moment something is noticed on a boat to the moment the work is handed to billing:
Every page in the school / fleet workspace sits on this chain. Knowing where you are on it tells you what to do next.
2. Roles
- Sees all fleet boats.
- Manages members and boat access.
- Reviews BSRs and reported defects.
- Assigns work and sets priority and estimated labor hours.
- Approves submitted work.
- Controls labor rates.
- Supports Manager Desk and Billing Queue.
- Reviews completed jobs for billing.
- Sees labor and internal rates.
- Handles QuickBooks handoff.
- Sees assigned work in My Work.
- Starts work, adds labor, supplies, receipts, and photos.
- Submits work for review.
- Does not see internal labor rates.
- Uses the Boat Status Report.
- Reports defects and issues found on the boat.
- Sees relevant previous issues and fixes where allowed.
- Does not access the full PMS, admin, or billing surfaces.
- Limited visibility only.
- Does not see internal costs, receipts, or rates unless explicitly shared in a future workflow.
3. Where to go
All Boats
Fleet overview and boat status — start here to see every boat in the workspace at a glance.
Boat Status Report
Instructor / captain reporting and inspection workflow. Used at the start or end of a session to record condition and surface issues.
Manager Desk
Fleet intake and review. One page shows:
- Recent BSRs.
- Reported defects awaiting triage.
- Submitted work awaiting review.
- Recently fixed items for context.
Weekly Workload
Manager / office planning surface:
- Assign ordinary tasks and defects to a person or outside vendor.
- Set priority.
- Estimate labor hours.
- Filter and sort by boat, assignee, priority, or due status.
My Work
Maintenance execution surface:
- Only the work assigned to you.
- Status lanes: pending, in progress, needs more info, submitted for review.
- Add labor hours, supplies, receipts, and photos as you go.
Billing Queue
Office handoff surface:
- Approved work ready for billing.
- Completed work still awaiting manager review.
- Items moved to QuickBooks tracking for accounting follow-up.
4. Boat Status Report (BSR) workflow
- Start a BSR from the boat dashboard or the menu.
- Complete the report / checklist as you walk the boat.
- Add photos where they help (damage, wear, fluid levels).
- Report defects from any findings — these flow to the Manager Desk.
- The manager reviews defects on the Manager Desk and decides whether to triage, assign, or defer.
5. Maintenance work lifecycle
Each piece of work moves through a small number of clear states:
- Pending — assigned but not started.
- In Progress — the worker has started.
- Submitted for Review — the worker says the job is complete and the manager or office must review it.
- Needs More Info — the manager has sent it back for better notes, photos, or details.
- Ready for Billing — the manager has approved the work and the office can invoice or move it to QuickBooks.
- Closed / Moved to QuickBooks — finished administratively.
6. Labor, supplies, receipts, and rates
- Maintenance enters hours and selects a work type: General or Technical.
- Managers / office set the internal hourly rates for each work type.
- Mechanics do not see labor rates. Internal cost lives on the management side only.
- Supplies can be entered in the receipt currency, including XCD.
- Receipts and photos are internal evidence — they support the manager review and the billing handoff.
- QuickBooks remains the accounting system of record. Vessel Ready supplies the operational evidence; QuickBooks owns the invoice.
7. What Vessel Ready is not replacing
- Not QuickBooks.
- Not payroll.
- Not HR.
- Not bookings.
- Not a full ERP.
Vessel Ready is the operational bridge: reported issue → assigned work → evidence → manager approval → billing handoff. The systems either side of that chain stay where they are.
8. First pilot recommendation
For a new school / fleet pilot, start small:
- One or two boats.
- One manager.
- One office / admin user.
- One maintenance user.
- One instructor / captain.
- Run one full cycle: BSR → defect → assignment → My Work → review → Billing Queue.
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